Alliance Plus FAQs


Q1. What is an Over-The-Counter (OTC) product?

An OTC is a non-prescription item offered for sale at the webstore.

Q2. Is my OTC covered by my benefits?

No, unless specified by your benefit schedule.

Q3. How long will it take to get my Alliance Plus purchases?

FedEx economy generally takes 1 - 3 business days.

Q4. How do I pay for my Alliance Plus purchases?

• By credit card – Mastercard, Visa.

• Visa Debit – Most major banks can now issue a VISA Debit for no charge. This is NOT a credit card – it is linked to your debit account but allows vendors like APG to use Visa software to complete the transaction.

Q5. What is the cost of delivery?

Free shipping
on orders over $35 (before taxes and shipping) in Canada. Orders below are $35 are subject to a $6.99 FedEx Economy shipping fee.

Q6. Do I have to be a member or have a prescription to purchase from Alliance Plus?

No, anyone can purchase over-the-counter medications at the webstore.


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Owner: Alliance Pharmacy Group Inc.

Alliance Pharmacy Group Inc. (WEST)
Serving: AB BC, NT, SK, YT
Toll Free Phone: 1-855-370-7979
Toll Free Fax: 1-855-295-7174
Monday - Friday: 9:00am - 5:00pm PST
21320 Gordon Way, Unit 165
Richmond, BC V6W 1J8
College of Pharmacists of
BC PharmaCare Code U62
Alliance Pharmacy Group Inc. (CENTRAL)
Serving: MB, SK, NU
Toll Free Phone: 1-866-318-0047
Toll Free Fax: 1-833-815-5756
Monday - Friday: 9:00am - 5:00pm CST
975 St. James Street
Winnipeg, MB R3H 0X2
College of Pharmacists of Manitoba
License #35367
Alliance Pharmacy Group Inc. (EAST)
Serving: NB, NL, NS, ON, PE
Toll Free Phone: 1-888-921-0466
Toll Free Fax: 1-877-835-8329
Monday - Friday: 8:30am - 5:00pm EST
20 Furbacher Lane, Unit 2
Aurora, ON L4G 6W1
Ontario College of Pharmacists
Certificates of Accreditation # 302111

Manager Shital Patel R.Ph.